Shipments and returns
Your pack shipment
Order Processing
All orders are prepared with the utmost care and dispatched within 5 business days after payment confirmation.
Delivery Options
We ship worldwide via UPS, DHL, or Flytrans, with tracking provided for every package. Standard deliveries are drop-off without signature. If you prefer delivery with signature confirmation (UPS Extra), please contact us before checkout—additional fees may apply.
Shipping Costs
Our shipping fees include secure packaging, careful handling, and postage. Handling fees remain fixed, while transport fees vary depending on the total weight and destination of your order.
Packaging & Care
Every package is prepared with reinforced protection to ensure the safe arrival of your fragrances. While shipments are made at the customer’s own risk, we take particular care with fragile items to guarantee the best possible delivery experience.